Legal information
This site is the property of Terra Gaia.
Terra Gaia is a brand of Togezer
Head office: 46 avenue d'Albret 13013 MARSEILLE
e-mail : bonjour@terra-gaia.voyage
Phone number: +33 (0)4 65 84 99 04
Siren number: 819330796
Siret number: 81933079600031
Intracommunity VAT number: FR81819330796
Registry: RCS Marseille
Tourism license: IM013230017
Financial guarantee: APST
Professional liability insurer: Hiscox - Tourisme Pro, 12, quai des Queyries - CS 41177 - 33072 Bordeaux, France
Sales website address: https://www.terragaia.voyage
As part of its activity of selling tourist services, Terra Gaïa implements and operates the processing of personal data relating to customers and service recipients.
To this end, Terra Gaïa collects the following personal data: first name, surname, title, postal address, e-mail address, telephone number, date and place of birth, identity document (number and date/place of issue), driving license, family composition and particularities noted in the contract.
As part of its activity of selling tourist services, Terra Gaïa implements and operates the processing of personal data relating to customers and service recipients.
To this end, Terra Gaïa collects the following personal data: first name, surname, title, postal address, e-mail address, telephone number, date and place of birth, identity document (number and date/place of issue), driving license, family composition and particularities noted in the contract.
More specifically, the purposes are as follows:
The collection of this personal data is essential to the performance of the contract, and in the event of refusal to provide it, the customer will be exposed to difficulties in the performance of the service, for which Terra Gaïa cannot be held responsible.
This personal data is collected for the sole purpose of managing Terra Gaïa's clientele in connection with the conclusion and execution of the contract, on the basis of the customer's consent. It is only used for the purposes to which the customer has consented.
More specifically, the purposes are as follows:
The persons authorized to access the data collected within Terra Gaïa are the following: Terra Gaïa employees and its partners involved in the services requested by the Customer, and where applicable, Terra Gaïa's subcontracted service providers involved in the provision and/or administration of the services and having to intervene in this respect in the processing, it being specified that in such a case, whether they are partners or subcontractors, this is done in compliance with the regulations in force.
The personal data collected is kept for the legal retention period relating to the purpose of the processing, and for a maximum of 5 years.
Personal data relating to the customer's credit card is kept only for as long as is necessary to complete the transaction.
Terra Gaïa implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and Terra Gaïa cannot guarantee the security of the transmission or storage of information on the Internet.
In application of the applicable regulations on personal data, each user has the right to question, access, modify, oppose and rectify, for legitimate reasons, the collection and processing of his or her personal data. It is possible to request that such data be rectified, completed, clarified, updated or deleted.
These rights may be exercised by sending an e-mail to the following address: hello@togezer.travel, enclosing a copy of your identity card with your request.
The customer may lodge a complaint with the CNIL at any time, in accordance with the procedures indicated on its website (https://www.cnil/fr).
Terra Gaïa reserves the right to modify the present personal data protection clause at any time. If a modification is made to the present personal data protection clause, Terra Gaïa undertakes to publish the new version on its site, and will also inform users of the modification by e-mail, at least 15 days before the effective date.
You have the option of registering on the opposition to telephone canvassing list at the following website: https://www.bloctel.g
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